Terms and Conditions

1. Acceptance of Terms

These Terms constitute a legally binding agreement between you ("User" or "you") and Tech Pacific governing your access to and use of the Website. These Terms apply to all visitors, prospective clients, and any other persons who access or use the Website.

2. About Tech Pacific

Tech Pacific is a leading Sri Lankan enterprise specialising in Digital Transformation, Digital Infrastructure, and business Applications. Our services include SAP solutions, Vertiv Smart Infrastructure products, cloud solutions, and a range of enterprise software applications. The Website serves as an informational and enquiry portal for our products and services.

3. Use of the Website

3.1 Permitted Use

You may use this Website solely for lawful purposes and in accordance with these Terms. Permitted use includes browsing our services, submitting enquiries, requesting product demonstrations, and accessing published content.

3.2 Prohibited Conduct

You agree not to:

• Use the Website in any way that violates applicable Sri Lankan or international law
• Attempt to gain unauthorised access to any portion of the Website or its related systems
• Introduce malicious code, viruses, or any software that may harm the Website or its users
• Scrape, harvest, or systematically extract data from the Website without our express written consent
• Impersonate Tech Pacific, its employees, or any other person or entity
• Transmit unsolicited commercial communications (spam)
• Post, upload, or share content that is defamatory, obscene, or infringes third-party intellectual property rights

4. Intellectual Property

All content on this Website, including but not limited to text, graphics, logos, images, product descriptions, and software, is the exclusive property of Tech Pacific or its licensors and is protected under Sri Lankan and international intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and view the Website content for your personal or internal business evaluation purposes only. This licence does not permit:

• Reproduction, redistribution, or resale of Website content
• Modification or creation of derivative works
• Use of Tech Pacific's trademarks, logos, or branding without prior written consent

Third-party product names, logos, and trademarks (including SAP, Adobe, Vertiv, TeamViewer, and others displayed on the Website) are the property of their respective owners and are used for identification purposes only.

5. Product and Service Information

The information on this Website regarding products and services is provided for general informational purposes. Tech Pacific endeavours to keep information accurate and current; however, we do not warrant that all information is complete, current, or error-free. Product availability, pricing, and specifications are subject to change without notice. For confirmed pricing and service details, please contact us directly.

6. Enquiry Forms and Communications

When you submit a contact form, demo request, or any communication through the Website, you represent that all information provided is accurate and that you have authority to engage with us on behalf of any organisation you represent. We will use this information in accordance with our Privacy Policy.

Submission of an enquiry form does not constitute a binding contract or commitment by Tech Pacific to provide any service or product.

7. Third-Party Links and Services

The Website may contain links to third-party websites, partner portals, or social media pages. These links are provided for your convenience only. Tech Pacific does not endorse, control, or assume any responsibility for the content, privacy practices, or availability of third-party websites. Your use of any linked website is at your own risk and governed by that website's terms and policies.

8. Disclaimers

THE WEBSITE AND ALL CONTENT ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

Tech Pacific does not warrant that: (i) the Website will be uninterrupted, error-free, or free of viruses; (ii) any information obtained through the Website will be accurate or reliable; or (iii) defects will be corrected.

9. Limitation of Liability

To the fullest extent permitted by applicable law, Tech Pacific and its directors, officers, employees, agents, and partners shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of, or inability to use, the Website or its content.

In no event shall Tech Pacific's total liability to you for any claim related to the Website exceed the amount paid by you, if any, to Tech Pacific in the twelve (12) months preceding the claim.

10. Indemnification

You agree to indemnify, defend, and hold harmless Tech Pacific, its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in connection with: (i) your use of the Website; (ii) your violation of these Terms; or (iii) your infringement of any third-party rights.

11. Privacy

Your use of the Website is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand our data practices.

12. Modifications to the Website and Terms

Tech Pacific reserves the right to modify, suspend, or discontinue any aspect of the Website at any time without notice or liability. We also reserve the right to amend these Terms at any time. Amendments will be posted on the Website with an updated effective date. Your continued use of the Website following the posting of changes constitutes your acceptance of the revised Terms.

13. Governing Law and Dispute Resolution

These Terms are governed by and construed in accordance with the laws of the Democratic Socialist Republic of Sri Lanka, without regard to conflict of law principles.

Any dispute arising out of or relating to these Terms or your use of the Website shall first be subject to good-faith negotiation between the parties. If unresolved within thirty (30) days, the dispute shall be referred to the exclusive jurisdiction of the courts of Colombo, Sri Lanka.

14. Severability and Waiver

If any provision of these Terms is found to be unenforceable, such provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall continue in full force and effect. Any failure by Tech Pacific to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

15. Contact Information

For questions or concerns regarding these Terms, please contact us: